Diabetes is a disease in which the body cannot properly use insulin. The body either doesn’t make enough insulin, or can’t use the insulin properly. As a result, there is too much sugar in the blood. People with diabetes can take steps to control the disease and lower the risk of serious complications.

How Fidelis Care Can Help

Fidelis Care offers case management services by phone to qualifying members living with diabetes . Our case managers can provide support and encouragement to help improve your health. In addition to diabetes, we offer programs staffed by registered nurses and other trained professionals for the following conditions:

  • Asthma
  • Heart Disease
  • Prenatal (Maternal Health)
  • Behavioral Health

Fidelis Care also offers Complex Case Management, for members living with more than one of these conditions.

To receive more information, please call Fidelis Care Clinical Services at 1-800-247-1441.

To learn about appointing a health care agent in New York State, download the Health Care Proxy Form (PDF) from the New York State Department of Health.

Diabetes Resources

American Diabetes Association

National Diabetes Education Program (CDC)

Diabetes and Diabetes Prevention(NYSDOH)

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