Over-the-Counter Benefits

Benefit Overview

Wellcare By Fidelis Care offers members a pre-paid account that is replenished monthly (check your Evidence of Coverage document to determine if you qualify).  Your account can be used to purchase over-the-counter (OTC) eligible items that help treat injuries or illness. You can use this card to purchase non-prescription, over-the-counter drugs and many common health-related items at local pharmacies, including CVS, Walgreens, Rite Aid, and Duane Reade, without having to submit a receipt.

OTC items may only be purchased by you for your own personal use. The dollar benefit amount is automatically replenished each month. Any unused dollars at the end of the month are not rolled over and cannot be used in following months. Examples of what can be purchased using your pre-paid debit card are Acetaminophen (Tylenol), antacids, and topical antibiotics. 



Over-the-Counter (OTC) Catalog



2022 Over-the-Counter (OTC) Benefit | By Plan


Plan Name

OTC Partner

OTC Benefit

Benefit Frequency

 Phone

Website

Catalog

Wellcare Fidelis Dual Access
(Plan 001)**
Incomm-Convey-Fidelis-Care-Health-Insurance-Partner $115 Per Month 800-247-1447 Convey
Wellcare Fidelis Assist
(Plan 002)
Babylon-Fidelis-Care-Health-Insurance-Partner $25 Per Quarter 866-528-4679 CVS Health
Wellcare Fidelis Dual Plus
(Plan 003)**
Incomm-Convey-Fidelis-Care-Health-Insurance-Partner $150 Per Month 800-247-1447 Convey
Wellcare Fidelis No Premium
(Plan 004)
Babylon-Fidelis-Care-Health-Insurance-Partner $45 Per Quarter 866-528-4679 CVS Health
Wellcare Fidelis Dual Plus
(Plan 008)
Babylon-Fidelis-Care-Health-Insurance-Partner $350 Per Quarter 866-528-4679 CVS Health

*Wellcare Fidelis Patriot No Premium (Plan 005) does not have an OTC benefit.

**For Plans 001 and 003, Convey provides mail order service.

Card to Use for In-Store Purchases
for Incomm OTC Benefit

Sample ID Card

For Plans 001 and 003

Card to Use for In-Store Purchases
for CVSHealth OTC Benefit

Sample ID Card

*Example EBT Card


Card to Use for In-Store Purchases
for CVSHealth OTC Benefit

Sample ID Card

For Plans 002, 004, and 008

Card to Use for In-Store Purchases
for Incomm OTC Benefit

Sample ID Card

*Example EBT Card


Over-the-counter (OTC) Allowance | By Plan Type


Plan Name

OTC Partner

OTC Benefit

Benefit Frequency

 Phone

Website

Catalog

Wellcare Fidelis Dual Access
(Plan 001)
Babylon-Fidelis-Care-Health-Insurance-Partner $115 Per Month 855-402-4806 Convey
Wellcare Fidelis Dual Plus
(Plan 002)
Babylon-Fidelis-Care-Health-Insurance-Partner $25 Per Quarter 866-528-4679 CVS Health
Wellcare Fidelis Dual Plus
(Plan 003)
Babylon-Fidelis-Care-Health-Insurance-Partner $150 Per Month 855-402-4806 Convey
Wellcare Fidelis No Premium
(Plan 004)
Babylon-Fidelis-Care-Health-Insurance-Partner $45 Per Quarter 866-528-4679 CVS Health
Wellcare Fidelis Dual Plus
(Plan 008)
Babylon-Fidelis-Care-Health-Insurance-Partner $350 Per Quarter 866-528-4679 CVS Health

 

 

2022 Medicare Monthly Prescription Drug Premiums with Extra Help

If you get extra help from Medicare to help pay for your Medicare prescription drug plan costs, your monthly plan premium will be lower than what it would be if you did not get extra help from Medicare.  The amount of extra help you get will determine your total monthly plan premium as a member of our Plan.


 

Plan Name

OTC Partner

OTC Benefit

Benefit Frequency

 Phone #

Website

Catalog

Wellcare Fidelis Dual Access
(Plan 001)
Babylon-Fidelis-Care-Health-Insurance-Partner $115 Per Month 855-402-4806 FC.conveybenefits.com
Wellcare Fidelis Dual Plus
(Plan 002)
Babylon-Fidelis-Care-Health-Insurance-Partner $25 Per Quarter 866-528-4679 CVS.com/otchs/fidelis
Wellcare Fidelis Dual Plus
(Plan 003)
Babylon-Fidelis-Care-Health-Insurance-Partner $150 Per Month 855-402-4806 FC.conveybenefits.com $11.60
Wellcare Fidelis No Premium
(Plan 004)
Babylon-Fidelis-Care-Health-Insurance-Partner $45 Per Quarter 866-528-4679 CVS.com/otchs/fidelis $5.80
Wellcare Fidelis Dual Plus
(Plan 008)
Babylon-Fidelis-Care-Health-Insurance-Partner $350 Per Quarter 866-528-4679 CVS.com/otchs/fidelis Upstate

 

 

2022 Medicare Monthly Prescription Drug Premiums with Extra Help

If you get extra help from Medicare to help pay for your Medicare prescription drug plan costs, your monthly plan premium will be lower than what it would be if you did not get extra help from Medicare.  The amount of extra help you get will determine your total monthly plan premium as a member of our Plan.


Plan Name Wellcare Fidelis Dual Access
(Plan 001)

Wellcare Fidelis Assist
(Plan 002)

Wellcare Fidelis Dual Plus
(Plan 003)

Wellcare Fidelis No Premium
(Plan 004)

Wellcare Fidelis Patriot No Premium
(Plan 005)

Wellcare Fidelis Dual Plus
(Plan 008)

OTC Partner Babylon-Fidelis-Care-Health-Insurance-Partner $17.10 $18.30 $0 $0 $23.30
Benefit Babylon-Fidelis-Care-Health-Insurance-Partner 12.80 $13.70 $0 $0 $17.50
Frequency $10 $8.50 $9.10 $0 $0 $11.60
Phone $5 $4.3 $4.60 $0 $0 $5.80
Website $0 $0 $0 $0 $0 $0
Catalog All All Downstate All Upstate Upstate

 

Babylon-Fidelis-Care-Health-Insurance-Partner

 

For Members In:

• Child Health Plus
• Essential Plan
• HealthierLife (HARP)
• Medicaid Managed Care
• Qualified Health Plans

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Medicare Resources

Browse Medicare documents, forms, and applications.

 

Additional Information

For a complete listing of plans in your service area, contact the plan. Wellcare By Fidelis Care is contracted with Medicare for HMO, HMO D-SNP, and HMO-POS plans, and with the state Medicaid program. Enrollment in Wellcare By Fidelis Care depends on contract renewal.

From October 1 to March 31, you can call us 7 days a week from 8 a.m. to 8 p.m. From April 1 to September 30, you can call us Monday through Friday from 8 a.m. to 8 p.m. A messaging system is used after hours, weekends and on federal holidays.

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H5599_22060_2022

 


Last Updated 9.24.2021

For Members In:
• Wellcare Fidelis Assist (Plan 002)
• Wellcare Fidelis No Premium (Plan 004)
• Wellcare Fidelis Dual Plus (Plan 008)

Wellcare-By-Fidelis-Care-OTC-Catalog


(By clicking this link, you will leave the Fidelis Care website.)

Three ways to use your OTC benefit: 

1) In store: You can pick up your OTC items at select OTC Health Solutions® enabled stores nationwide. To find your nearest location, go to https://www.cvs.com/otchs/fidelis. 

2) Online: The fastest and easiest way to order 24/7 is to visit: https://www.cvs.com/otchs/fidelis. Online orders must be submitted by 11:59 PM ET to be processed the same day. 
3) By phone: Orders can be placed by calling 1-866-528-4679 (TTY: 711). You can speak to a live agent Monday to Friday, from 9 AM to 8 PM local time. You can also order 24/7 via our automated interactive voice response (IVR) system. Please have your member ID and order ready when placing your order by phone.
For Members In:
• Wellcare Fidelis Assist (Plan 002)
• Wellcare Fidelis No Premium (Plan 004)
• Wellcare Fidelis Dual Plus (Plan 008)

Wellcare-By-Fidelis-Care-OTC-Catalog


(By clicking this link, you will leave the Fidelis Care website.)

Three ways to use your OTC benefit: 

1) In store: You can pick up your OTC items at select OTC Health Solutions® enabled stores nationwide. To find your nearest location, go to https://www.cvs.com/otchs/fidelis. 

2) Online: The fastest and easiest way to order 24/7 is to visit: https://www.cvs.com/otchs/fidelis. Online orders must be submitted by 11:59 PM ET to be processed the same day. 
3) By phone: Orders can be placed by calling 1-866-528-4679 (TTY: 711). You can speak to a live agent Monday to Friday, from 9 AM to 8 PM local time. You can also order 24/7 via our automated interactive voice response (IVR) system. Please have your member ID and order ready when placing your order by phone.