Call our Member Services Department at 1-800-247-1447 (TTY: 1-800-695-8544).
From October 1 to February 14, our office hours are 8 AM. to 8 PM seven days a week.
From February 15 through September 30, our office hours are 8 AM to 8 PM Monday through Friday.
Fidelis Care is an HMO plan with a Medicare contract. Enrollment in Fidelis Care depends on contract renewal.
Fidelis Care is a Coordinated Care plan with a Medicare contract and a contract with the New York State Department of Health Medicaid program. Enrollment in Fidelis Care depends on contract renewal.
Scheduled Update Completed (9/23/17)
(Updated 10/18/2017) H3328_FC 17119 Approved