Member Services is available from 8 AM to 8 PM, seven days per week, between October 1 and March 31. For the period of April 1 to September 30, Member Services is available Monday through Friday.
Fidelis Legacy Plan is an HMO plan with a Medicare contract. Enrollment in Fidelis Care depends on contract renewal.
Fidelis Legacy Plan is a Coordinated Care plan with a Medicare contract and a contract with the New York State Department of Health Medicaid program. Enrollment in Fidelis Care depends on contract renewal.
Multi-Language insert (PDF)
Non-Discrimination Notice (PDF)
Scheduled Update Completed (9/19/19)