Heart Health Resources

Old and young people need to keep their heart healthy. Eating healthy, exercising regularly, and seeing your health care provider can help you keep your heart healthy. It is important to take care of your heart health by having positive lifestyle habits and working with your health care provider.


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Member Resources

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Important Information on Coverage Decisions

Important Information on Coverage Decisions

Each day, Fidelis Care's Utilization Management (UM) Department makes decisions on many health insurance claims. These decisions are based only on appropriateness of care and the existence of coverage. Fidelis Care does not reward providers or other individuals for issuing denials of coverage, and does not offer financial incentives to UM staff based on decisions that promote underutilization of services. Fidelis Care is committed to ensuring that members have the care and services they need.
Member Rights and Responsibilities

Member Rights and Responsibilities

As a Fidelis Care member, you have a right to participate with practitioners in making decisions about your health care. You also have the right to be treated with respect and with recognition of your dignity and your right to privacy.

General Statement of Member Rights and Responsibilities (PDF)

Patient Bill of Rights (PDF)

Your Health Information is Protected

Your Health Information is Protected

The Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule provides national standards to protect individuals’ medical records and other personal health information. The Privacy Rule applies to all forms of your protected health information, whether electronic, written, or oral. 

To learn more about HIPAA and your privacy rights, visit the U.S. Department of Health and Human ServicesBy clicking this link, you will leave the Fidelis Care website.

Authorization to Use and Disclose Health Information (PDF)

Revocation of Authorization to Use and/or Disclose Health Information (PDF)

What is heart disease?

Heart disease describes conditions related to plaque building up in the walls of the arteries. Other conditions include arrhythmia (abnormal heart rhythms), congenital heart failure, and heart valve problems.


What is your risk?

Heart disease can happen to anyone, including children. You can be born with it, and a family history of heart disease may increase your risk.

Most heart disease develops over time due to poor habits such as smoking or eating an unhealthy diet. Having high cholesterol, high blood pressure, or diabetes also increases your risk of heart disease. Talk with your provider about ways to prevent or manage diabetes and control other risk factors.


What is a good resting heart rate?

A normal resting heart rate for adults ranges from 60 to 100 beats per minute (bpm). Remember, factors such as age, physical activity, and overall health can affect what is considered your normal resting heart rate.

Talk to your provider if you have concerns about your heart rate.


How does high blood pressure affect heart health?

The higher your blood pressure levels, the more risk you have for heart disease, heart attack, and stroke. Causes for high blood pressure include:
  • Diabetes
  • Being overweight or obese
  • Smoking
  • Not getting enough regular physical activity
  • Unhealthy diets, including high amounts of sodium and alcohol
  • Talk to your provider about how you can lower your blood pressure to help avoid heart disease and stroke.


    How can you lower your risk of heart disease?

    • Eat plenty of fruits, vegetables, whole grains, nuts, poultry, and fish; avoid having too much salt or sugar
    • Maintain a healthy weight

    • Exercise at least 150 minutes per week
    • Keep your blood pressure, cholesterol, and blood sugar at a healthy level
    • Don’t smoke or use any tobacco products
    • Follow your doctor’s recommendations


    Can heart disease be treated?

    Yes. Talk to your provider about how to safely reduce the risk of heart disease. You can also talk about setting goals for a healthier heart. Your provider may also prescribe medication.


    What are symptoms of a heart attack?

    A heart attack occurs when the flow of blood to the heart is severely reduced or blocked. Be aware of the following symptoms:

  • Fatigue
  • Cold sweat
  • Nausea
  • Chest pain
  • Dizziness
  • Shortness of breath
  • Pain in the jaw, neck, arms, shoulder, or back

  • Call 911 if you or someone you know is having a heart attack.


    What can cause Congestive Heart Failure?

    Congestive heart failure (CHF) is a chronic condition that makes it harder for your heart to pump blood and meet your body's needs. The following factors may increase your risk of CHF:
  • Diabetes
  • High cholesterol levels
  • High blood pressure
  • Poor diet
  • Not getting enough physical activity
  • Smoking and/or using tobacco
  • Being overweight or obese
  • Stress
  • Talk to your provider to learn more about CHF.


    What can cause heart arrhythmia?

    A heart arrhythmia is an irregular heartbeat. Factors that may cause arrhythmia include:

  • Blood sugar levels that are too low or too high
  • Caffeine, illegal drugs, and certain medications
  • Dehydration
  • Low levels of electrolytes, such as potassium, magnesium, or calcium
  • Physical activity
  • Strong emotional stress or anxiety
  • Vomiting or coughing

  • Your risk of arrhythmias may be higher if you:

  • Smoke
  • Use illegal drugs, such as cocaine or amphetamines
  • Drink alcohol more often and more than is recommended (no more than 2 drinks per day for men and 1 drink per day for women)
  • Take certain antibiotics and over-the-counter allergy and cold medicines
  • Talk to your provider about how to prevent arrhythmias.

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    Screen-time Tips for Parents
    8/2/2019 • Posted by Dr. Lisa Moreno, Pediatrician

    back to school screen time header

    Electronic devices — such as televisions, smartphones, and computers — can be bad for children if they’re used too much. Studies have found links between too much screen time and childhood obesity, as well as delayed development.

    How Much is Too Much Screen Time?

    It depends on the child’s age. The key for parents is to keep screen time in check. The American Academy of Pediatrics recommends parents to:

    Ages 0-18 months: Allow only video-chatting.

    Ages 18-24 months: Begin to introduce high-quality content, and watch it together to help children understand.

    Ages 2-5 years: Limit screen time to 1 hour a day of high-quality content, and watch it together to help children understand.

    Ages 6 years and older: Set consistent limits to make sure screen time doesn’t affect children’s sleep, exercise, or health. 

    Tips for Parents

    Here are some tips parents can use to keep screen time in check:

    1.Increase activity time

    The more children are playing outside or learning, the less they’ll spend looking at a screen. Parents can play with their children, as well as encourage them to play outdoors, meet with their friends, and read books.

    2.Set device-free zones:

    A device-free zone is a place in the home where no electronic devices are allowed. Parents can choose bedrooms and the dinner table. These zones work best when the whole family respects the zones.

    3.Set a good example:

    Children often want to copy everything their parents do. When parents choose activities other than screen time, children will want to follow suit.

    4.Watch and play together:

    Any children’s screen time should be together time. Parents can turn screen time into a family activity, similar to reading a book or playing a board game. Children often don’t understand what’s happening on the screen, so a parent should watch with them and explain.

    5.Don’t use it to calm a child down:

    It’s tempting to give a child a device when they act out. But giving them a device at that time may teach them to act out any time they want screen time. They may act out even more next time if they’re not given a device, which can fuel a growing cycle of bad behavior and even more screen time.

    Keeping screen time in check can help children grow up healthy and strong. But the focus shouldn’t be on cutting out screen time completely. The key is for parents to teach by example, support activities other than screen time, and set clear limits.

    A pediatrician can answer any questions about screen time for children. If you need to find a pediatrician near you, our Find a Doctor online tool can help. Visit fideliscare.org/findadoctor to get started.