Heart Health Resources

Old and young people need to keep their heart healthy. Eating healthy, exercising regularly, and seeing your health care provider can help you keep your heart healthy. It is important to take care of your heart health by having positive lifestyle habits and working with your health care provider.


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Need more information?

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Member Resources

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Important Information on Coverage Decisions

Important Information on Coverage Decisions

Each day, Fidelis Care's Utilization Management (UM) Department makes decisions on many health insurance claims. These decisions are based only on appropriateness of care and the existence of coverage. Fidelis Care does not reward providers or other individuals for issuing denials of coverage, and does not offer financial incentives to UM staff based on decisions that promote underutilization of services. Fidelis Care is committed to ensuring that members have the care and services they need.
Member Rights and Responsibilities

Member Rights and Responsibilities

As a Fidelis Care member, you have a right to participate with practitioners in making decisions about your health care. You also have the right to be treated with respect and with recognition of your dignity and your right to privacy.

General Statement of Member Rights and Responsibilities (PDF)

Patient Bill of Rights (PDF)

Your Health Information is Protected

Your Health Information is Protected

The Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule provides national standards to protect individuals’ medical records and other personal health information. The Privacy Rule applies to all forms of your protected health information, whether electronic, written, or oral. 

To learn more about HIPAA and your privacy rights, visit the U.S. Department of Health and Human ServicesBy clicking this link, you will leave the Fidelis Care website.

Authorization to Use and Disclose Health Information (PDF)

Revocation of Authorization to Use and/or Disclose Health Information (PDF)

What is heart disease?

Heart disease describes conditions related to plaque building up in the walls of the arteries. Other conditions include arrhythmia (abnormal heart rhythms), congenital heart failure, and heart valve problems.


What is your risk?

Heart disease can happen to anyone, including children. You can be born with it, and a family history of heart disease may increase your risk.

Most heart disease develops over time due to poor habits such as smoking or eating an unhealthy diet. Having high cholesterol, high blood pressure, or diabetes also increases your risk of heart disease. Talk with your provider about ways to prevent or manage diabetes and control other risk factors.


What is a good resting heart rate?

A normal resting heart rate for adults ranges from 60 to 100 beats per minute (bpm). Remember, factors such as age, physical activity, and overall health can affect what is considered your normal resting heart rate.

Talk to your provider if you have concerns about your heart rate.


How does high blood pressure affect heart health?

The higher your blood pressure levels, the more risk you have for heart disease, heart attack, and stroke. Causes for high blood pressure include:
  • Diabetes
  • Being overweight or obese
  • Smoking
  • Not getting enough regular physical activity
  • Unhealthy diets, including high amounts of sodium and alcohol
  • Talk to your provider about how you can lower your blood pressure to help avoid heart disease and stroke.


    How can you lower your risk of heart disease?

    • Eat plenty of fruits, vegetables, whole grains, nuts, poultry, and fish; avoid having too much salt or sugar
    • Maintain a healthy weight

    • Exercise at least 150 minutes per week
    • Keep your blood pressure, cholesterol, and blood sugar at a healthy level
    • Don’t smoke or use any tobacco products
    • Follow your doctor’s recommendations


    Can heart disease be treated?

    Yes. Talk to your provider about how to safely reduce the risk of heart disease. You can also talk about setting goals for a healthier heart. Your provider may also prescribe medication.


    What are symptoms of a heart attack?

    A heart attack occurs when the flow of blood to the heart is severely reduced or blocked. Be aware of the following symptoms:

  • Fatigue
  • Cold sweat
  • Nausea
  • Chest pain
  • Dizziness
  • Shortness of breath
  • Pain in the jaw, neck, arms, shoulder, or back

  • Call 911 if you or someone you know is having a heart attack.


    What can cause Congestive Heart Failure?

    Congestive heart failure (CHF) is a chronic condition that makes it harder for your heart to pump blood and meet your body's needs. The following factors may increase your risk of CHF:
  • Diabetes
  • High cholesterol levels
  • High blood pressure
  • Poor diet
  • Not getting enough physical activity
  • Smoking and/or using tobacco
  • Being overweight or obese
  • Stress
  • Talk to your provider to learn more about CHF.


    What can cause heart arrhythmia?

    A heart arrhythmia is an irregular heartbeat. Factors that may cause arrhythmia include:

  • Blood sugar levels that are too low or too high
  • Caffeine, illegal drugs, and certain medications
  • Dehydration
  • Low levels of electrolytes, such as potassium, magnesium, or calcium
  • Physical activity
  • Strong emotional stress or anxiety
  • Vomiting or coughing

  • Your risk of arrhythmias may be higher if you:

  • Smoke
  • Use illegal drugs, such as cocaine or amphetamines
  • Drink alcohol more often and more than is recommended (no more than 2 drinks per day for men and 1 drink per day for women)
  • Take certain antibiotics and over-the-counter allergy and cold medicines
  • Talk to your provider about how to prevent arrhythmias.

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    5 Easy Swaps for a Healthier School Lunch
    8/15/2019 • Posted by Dr. Lisa Moreno, Pediatrician

    Eating right can help children grow healthy and strong. This school year, make your child’s school lunch healthier with these 5 easy swaps:

    1. Water instead of juice

    Child holding water bottle

    Water keeps your child hydrated without adding any sugar. Fruit juices may seem like a healthy choice, but they can have as much sugar as soda.

    Extra tip: To save money and help the environment, choose a reusable water bottle.

    2. Whole-wheat instead of white bread

    Wheat bread piled on a cutting board

    Whole-wheat bread has more fiber than white bread. Fiber helps digestion, and it can make your child feel fuller while eating fewer calories.

    Extra tip: Choose bread labeled as “whole wheat.” This type of bread must be made with 100 percent whole-wheat flour. Bread labeled as “whole grain” can be made using up to 49 percent white flour.

    3. Sugar-free cereal instead of snack bars

    Sugar-free cereal in a bowl

    Sugar-free cereal has fiber and is often enriched with vitamins. Even though snack bars sometimes have cereal or nuts in them, they are often high in sugar.

    Extra tip: To save money, buy cereal in bulk and repackage it in snack-size bags.

    4. Nuts instead of chips

    Nuts in and around a bowl

    Nuts contain important nutrients, such as proteins and healthy fats. Proteins are key for growth and development in children and teens. Chips lack many important nutrients, and are often high saturated fats and sodium.

    Extra tip: Choose unsalted nuts to get all the protein without the added sodium.

    5. Fruit instead of sweetened yogurt

    Two baskets filled with peaches

    Eating fruit is a healthy way to end a meal. Fruit contains many important nutrients, including fiber and key vitamins. Even though yogurt has calcium, it is often sweetened with high amounts of sugar.

    Extra tip: To save money, choose seasonal fresh fruit when possible. If not available, choose frozen instead of canned fruit. Canned fruit is often made using sugar syrup.

    Want healthy snack ideas for children? Download our Lunchology menu (PDF)!