Fidelis Care at Home

Fidelis Care at Home is a Managed Long Term Care (MLTC) plan for people who need long term care services and help to live independently in their own homes and communities.

A wide range of services are available to suit individuals and their circumstances. Services include nursing, home health aides, therapy, medical supplies, adult day social care, and much more.

Who can apply?

You may be eligible for Fidelis Care at Home if:

  • You have or are eligible for New York State Medicaid
  • Are 18 years of age or older
  • You have been assessed by a nurse as eligible for the required level of care

Availability

Enrollment for Fidelis Care at Home is year-round.

Benefits

As a Fidelis Care at Home member, you will work with your physician and Nurse Care Manager on a plan of care that best meets your needs. That plan can include a wide range of covered services, deemed medically necessary.

MLTC Covered Services

• Care Management

• Home health care

• Nursing

• Personal care (assistance with activities of daily living)

• Home health aide

• Physical therapy

• Nutritional services including nutritional counseling

• Medical social services

•Social work services

•Respiratory therapy

•Private Duty Nursing

• Adultday health care

•Social day care

•Consumer Directed Personal Assistant Services (CDPAS)

• Durable medical equipment

•Prosthetics and orthotics

•Personal emergency response system

• Non-emergency transportation

•Podiatry

•Dentistry

•Optometry/eyeglasses

•Audiology/hearing aids and hearing aid batteries

• Residential Health Care Facility (Nursing Home Care)

• Meals(home delivered or congregate)

•Social and environmental supports

Physical Therapy, Occupational Therapy, Speech Therapy, orother therapies provided in a setting other than in your home

•Telehealth

•Medical and surgical supplies 

How to Enroll

Call 1-800-688-7422. Fidelis Care at Home staff will be happy to answer questions about long term care, and the services available to Fidelis Care at Home members.

How can we help?

Fidelis Care is here to help you live your healthiest life and make informed health insurance decisions.  

Always remember to contact yourFidelis Care at Home Care Manager whenever you need health care services or ifyou have any questions. 

You can reach your Fidelis Care at Home Care Manager or another Fidelis Care at Home Representative 24 hours a day by calling 1-800-688-7422.

Your Member Resources are a great source for information about your coverage and benefits.


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