Over-the-Counter Benefits

Your Over-the-Counter (OTC) Benefit allows you to purchase non-prescription, over-the-counter drugs and many common health-related items at local pharmacies without having to submit a receipt. To see which stores participate, check with your OTC partner.

OTC items may only be purchased by you for your own personal use. Any unused dollars at the end of your benefit period are not rolled over and cannot be used in following periods. Examples of what can be purchased using your OTC account are Acetaminophen (Tylenol), antacids, and topical antibiotics. 

Wellcare Fidelis Dual Access

Plan 001 members receive a pre-paid account that is automatically replenished with:

$115 each month


Your OTC Partner* is: 


Use your OTC Benefit Card for in-store purchases

Sample ID Card


Or By Mail Order

If you prefer using mail order for your OTC benefit, then use the Convey catalog (pictured at left).

You can order online @ ConveyBenefits.com/FidelisCare, call 1-855-402-4806 (TTY: 711), or mail a completed order form (found in the catalog). Your order will be shipped directly to your door.

*Convey provides mail order service.